Rocío Fernández, Sales Executive for Dawsongroup TCS Ibérica, Advises on Solutions with Controlled Temperatures
The first contact that clients have with Dawsongroup TCS Ibérica is usually through the Commercial Department, which is made up of professionals who are experts in providing customised temperature-controlled solutions according to the needs of each project.
Their work goes far beyond showing the “virtues” of our products. In each visit or meeting, together with the client, they analyse their particular characteristics, procedures, needs and opportunities for improvement.
Advice is essential to acquire a product that meets the requirements of the company and the relevant authorities, as well as representing an effective and profitable solution.
Once the agreement is closed and the equipment is installed in the location desired by the client, the commercial department is in charge of carrying out a dedicated follow-up of each account, which is available to the user throughout the commercial relationship.
Dawsongroup TCS Ibérica solutions represent a global experience: the possibility of working with equipment updated to changes in technology and legislation, without having to make large and risky investments and paying only for the time they really need to use them.
I’ve been part of the team since October 1, 2018. Four years now!
During this time the company has doubled its fleet, tripled its staff, moved the workshop and warehouse to a larger and better equipped space… we have not stopped growing!
What are your functions within the company? How does your day go?
As sales manager, I am in charge of publicising the services and products that we market to potential clients, both in Spain and Portugal.
Through meetings and visits to their facilities, I immerse myself in their operations, understand their needs and propose the solution that best suits their projects, the market situation and its continuous changes.
During the entire time that our commercial relationship lasts, I attend to and support any doubts, concerns or requirements so that, together, we can optimise the processes to the maximum and get the most out of the equipment.
My day to day is usually quite hectic, and no two days are ever the same. I travel throughout a large part of the peninsula, I visit clients, I attend fairs and congresses, I manage the commercial area from the office… There is no time for routine!
What do you like most about your job?
As I handle so many different tasks, it’s hard to choose just one.
But I think that what motivates me the most is facing challenges on a daily basis, because of the satisfaction that comes from seeing them successfully resolved.
The dynamism and variety of my work is also something that I highly value, in addition to the relationship that I establish with my clients.
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